The console may be having an issue with installing updates on your external hard drive. That is why you're forced to move them to the internal hard drive like you explained. This could also explain how the console states that the game is not fully installed when it was.
This is because the update adds to the game's file size. Do the games still produce the same errors when you move them to the internal hard drive and then back to the external? Is your console enrolled in the Xbox Insider Program? We could try formatting the hard drive, but that would require us to remove all the games from the external and move them to the internal. We would prefer to do this step last since it is the most time consuming. Be sure to let us know the results!
The Twitter Support Team is mostly there to take reports of any issues, and keep everyone updated on their progress with resolving issues. You can receive support by posting here on the forums or by contact the Xbox Support Team through the Xbox website. We hope this information helps! Does anybody know how to solve this problem?
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi Capt! Hope to hear back soon. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. There are no error codes when it says installation stopped.
The hard drive meets the criteria to be used as an external hard drice. Installing games from disc. When you insert a game disc, the console checks to see whether the game is already installed. You may also be prompted to download an update to the game before you can play it.
When you download a game or app from the Microsoft Store or Xbox Game Pass, it installs automatically. While the game is downloading and installing, you can select Check install progress , which takes you to the Manage Queue page. When the game has installed, simply select it to play. While installing, you can opt to pause the installation or cancel it.
Installing games remotely. Remotely install and manage games. What to do if a disc game installation stops for a long time. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.
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Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit. It was allowing me to do so until now. When I go into my settings I can pick it as my default install location it's the D drive in the below image : And I can launch and play games that are installed on my external hard drive.
However when I try to install a new game, the only option is my C drive: I've tried restarting, as well as uninstalling and reinstalling the app. Does anyone have a fix for this? I have the same question 6.
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