Never click "Agree" or "OK" to close a window that you suspect might be spyware. Be wary of popular "free" music and movie file-sharing programs, and make sure that you understand all the software packaged with those programs. Use a standard user account instead of an administrator account.
An administrator account can access anything on the system, and any malware run with an administrator account can use the administrator permissions to potentially infect or damage any files on the system.
For more information about how to protect a computer against viruses, see Protect my PC from viruses. Want to chat with a live person? Our Answer Tech trained professionals are ready to help: Answer Desk. Security information and training. For computer virus and security-related support for locations outside North America, go to the Microsoft Support website.
This computer is infected by spyware and adware. Click Start , and then type Windows Update in the search box. In the results area, click Windows Update. Click Check for Updates. Follow the instructions to download and install the latest Windows Updates. Restart your computer. When you see the computer's manufacturer's logo, repeatedly press the F8 key.
Click the Shortcut tab. Click Open File Location. Right-click the folder, and then click Delete. Click the Download Now button, and then click Run. Follow the instructions to scan your computer and help remove the rogue security software. Click the Start button, and then click Control Panel. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback?
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Please enable Javascript in your browser and try again. Now Reading:. Membership My Account. Rewards for Good. Share with facebook. Share with twitter. Share with linkedin. Share using email. Don't open email messages from unfamiliar senders, or email attachments that you don't recognize - Many viruses are attached to email messages and will spread as soon as you open the attachment. It's best not to open any attachment unless it's something you're expecting.
For more information see: Protect yourself from phishing. Use a pop-up blocker with your internet browser - Pop-up windows are small browser windows that appear on top of the website you're viewing. Although most are created by advertisers, they can also contain malicious or unsafe code. A pop-up blocker can prevent some or all of these windows from appearing. The pop-up blocker in Microsoft Edge is turned on by default.
If you're using Microsoft Edge, make sure SmartScreen is turned on - SmartScreen in Microsoft Edge helps protect you from phishing and malware attacks by warning you if a website or download location has been reported as unsafe. For more info, see What is SmartScreen and how can it help protect me? Pay attention to Windows SmartScreen notifications - Be cautious about running unrecognized apps downloaded from the Internet.
Unrecognized apps are more likely to be unsafe. When you download and run an app from the internet, SmartScreen uses info about the app's reputation to warn you if the app isn't well-known and might be malicious.
Keep Windows updated - Periodically, Microsoft releases special security updates that can help protect your PC. These updates can help prevent viruses and other malware attacks by closing possible security holes. Windows Update helps to make sure that your PC receives these updates automatically, but you may still have to restart your machine occasionally for the updates to install completely.
Use your internet browser's privacy settings - Some websites might try to use your personal info for targeted advertising, fraud, and identity theft. All modern browsers have privacy settings that you can enable to control what sites can see or do.
For more information about configuring the privacy settings in Microsoft Edge see Configure your privacy settings so they're right for you. UAC can help keep viruses from making unwanted changes.
To open UAC, swipe in from the right edge of the screen, and then tap Search.
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